Windows NT -based Technology

QuintetNT is another voice processing system UniVoice Technology provides to meet your communication needs. Built from ground up using MS Windows NT, Windows 2000 technology, QuintetNT leverages NT’s networking and multitasking capacities, brings reliability, stability, and maintainability to your existing for future IT infrastructure.

Auto Attendant and Voice Mail

With its cutting edge technology and innovative design, QuintetNT provides you a suite of sophisticated voice applications and tools to meet your communication needs. Automated Attendant answers your incoming calls automatically; Voice Mail provides your business not only with the basic voice messaging features, but also advanced communication tools such as message delivery and notifications; Audiotxt offers multi-language call processing capacities; Fax Package provides fax mail (fax store and forward to remote fax machine) and fax-on-demands.

With QuintetNT, your voice communication can be managed more sufficiently and effectively. And best of call, you can view, listen, and control your voice call and messages online, through the world-wide-web.  

Web Access - Personal Agent Services (PAS)

With Personal Agent Services, mail users can access their voice mail, email, fax mail anytime and anywhere. Web View Call enables users to control and monitor their incoming calls at any place from a web browser; Web View Mail lets users to listen and reply their voice message by simple mouse clicks; Thanks to the next generation voice/data technology and Microsoft .NET framework, now voice call and message access through world-wide-web becomes easy than ever.

Easy Administration

QuintetNT features award-winning, windows based and browser based graphical user interface (GUI), and an easy system administration console, which gets you up and running as quickly as possible, resulting in greater productivity for your organization; QuintetNT’s system resources, user database, and integration modules are not only compatible with early version of Quintet voice processing system, but also upgradeable to the Quintet Enterprise communication server, providing with greater flexibility and protection to your IT investment.

Scalable, Flexible and Configurable

QuintetNT provides a highly scalable, flexible, and configurable solution to your voice processing needs. QuintetNT is unique in its ability to scale to multiple systems based on robust Windows NT, Windows 2000 operating system. It can be configured to build different voice applications based upon your business needs – not only those out-of-box voice controls can be programmed for call routing and handling, but also mailbox menus can be changed at user’s choices. QuintetNT provides the highest switch integration capability in the industry, allowing it to work with virtually any voice/data communication infrastructure in the world.  

Product Features

• Port-Specific Settings
• Time-Sensitive Greetings
• Directory Assistance (Alphabetic/Numeric)
• Call Holding and Screening
• Voice Message Storage, Playback
• Scheduled Message Delivery
• User to User Messaging and Message Cancellation
• Distribution List
• View Call and View Mail through Web Browsers
• Fax Mail and Fax-On-Demand
• Automatic Fax Routing
• Switch Integration Wizard
• Remote System Administration
• Online Backup and Fault Tolerance
• Upgradeable to Quintet Enterprise

Supported Integration

• Analog In-band
• DTMF Integration
• RS-232 Serial Integration (MCI, SMDI, etc.)
• PBX Digital (Mitel, Northern Telecom, Siemens, Avaya, NEC, etc.)
• E1, T1
• ISDN BRI, PRI

System Requirements

• Pentium II Processor or higher, 350 MHz or higher
• Windows NT 4.0 Workstation/Server with Service Pack 6, Windows 2000 Professional/Server
• 128 MB Ram, 4 GB hard drive
• CD-ROM drive
• 16/4 Token Ring NIC or Ethernet NIC

System Specification

• 2-120 Voice Ports (4 x E1 = 120 ports)
• 1 – 16 Fax Ports
• > 200 Hours Message Storage
• 64,000 Mail Users
• 64,000 Voice Boxes
• 64,000 Web Clients (Personal Agent Service)