We live and work in a new world rich in communication media - telephones, email, mobiles, pagers, faxes, world-wide-web…But do these media devices make it easier to communicate, or more difficult? The real challenge is: How do you find a way to manage all these tools more efficiently to maximize their true capacity? How do you find a way to improve your communication, enhance customer responsiveness, and increase productivity?

Quintet Enterprise is the answer for you.  With Quintet Enterprise communication server, UniVoice Technology brings you advanced, convergence-based communication services to your organization, provides unified messaging solutions to meet your communication needs, and offers you a reliable, scalable IT infrastructure that you can depend on well into the future. 

New Technologies - Built from ground up using native MS Windows NT, Windows 2000 technology, Quintet Enterprise leverages NT’s networking, and multi-tasking capabilities, allowing multiple services and applications to run on a single or multiple platforms. To capitalize Window’s exceptional level of reliability and scalability, Quintet Enterprise provides additional set of administrative and networking tools to support you with continuous, fault-tolerant operation with minimal maintenance and downtime.  Furthermore, Quintet Enterprise Internet communication solutions are built on next generation of .NET technology, provide you with enhanced Internet capacity, sophisticated web services and applications, and added value for your IT investment.    

Better Ways to Communicate – Quintet Enterprise delivers you high-quality unified messaging services to combine different media, such as voice mail, email, fax mail together. The centralized messaging service coordinates and provides access to all communication formats through the interface that is most appropriate at the time, at any place. With Quintet Enterprise, all messages, including emails can be played over the phone, using text-to-speech (TTS) technology, or can be accessed through world-wide-web, with voice messages being played/recorded using multimedia devices. Quintet Enterprise can even provide your mail users with a single inbox, where all types of messages can be stored and retrieved. In addition to the unified messaging services, Quintet Enterprise offers Personal Agent Services (PAS), giving your mail users extended communication services such as message notification, view call and view mail through a web browser.      

Auto-attendant Voice Processing

• Time-sensitive greetings
• Directory assistance
• Call holding, and screening
• Multilingual call processing

Voice Mail

• Mail user class of services
• Message reply, forward, review, archive, and message cancellation
• Message waiting indication, message delivery
• Message distribution list

Email Integration

• Email reader (text-to-speech) for voice mail users
• Email reply via voice
• Support multi-languages, double-byte character set
• Support POP3, IMAP4, SMTP

Web Access - Personal Agent Services

• View Call – control and monitor incoming calls through web browser
• View Mail – web access to voice mail, listen, record, reply
• Change personal settings through web browser

POP3 Services

• Voice Mail to Email conversion
• Voice Message Access through POP3 Client
• POP3, SMTP, IMAP4 Support

Fax Mail and Fax-On-Demand

• Remote fax retrieval and forwarding
• Auto printing of incoming fax to local printers
• Fax-on-demand library and fax document delivery

VoIP Voice Processing

• IP Gateway Integration
• IP PBX Integration
• IP Phone Support
• Support H.323 v.2 (H.225, H.245, RAS, RTP/RTCP)

Scalable, Flexible, and Configurable

• Distributed, maximum 96 voice ports, 16 fax port per box
• Support analog, RS-232, E1, T1, ISDN integration
• Web-based system administration
• UPS, online backup (optional)
• Remote maintenance

System Requirements

• Pentium II Processor or higher, 350 MHz or higher
• Windows NT Workstation/Server 4.0 with Service Pack 6, Windows 2000 Professional/Server
• 128 MB Ram, 4 GB hard drive
• CD-ROM drive
• 16/4 Token Ring NIC or Ethernet NIC