Quintet voice processing system provides your business with advanced communication solutions using cutting edge technology. To meet world-wide telecommunication needs with different languages and cultures, Quintet is designed to feature true multilingual capabilities and extensive voice processing functionality, allowing you to build sophisticated voice processing applications beyond just voice mail.
Automated Attendant
Helps your business improve productivity and enhance customer service by automatically answering incoming calls and transferring calls to different extensions. Besides providing callers with the directory assistance, Quintet plays time sensitive greetings using the caller desired language.
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Voice Mail
Provides your business with more advanced and effective communication tools. In addition to its standard voice messaging feature, it also provides public messages and bulletin board messages, with lamp lighting and message delivery capabilities.
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Audiotex
Has multi-language capability, offers extensive voice boxes such as call control box, greeting box, question box, language box, etc., for building different kinds of voice processing applications.
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Product Features
- Independent Port settings
- Time Sensitive Greetings: Morning, Afternoon, Evening, Lunch, After Hour and Holidays
- Directory Assistance: Alphabetic/Numeric Access
- Operator Box Settings
- Levels of Mail Users: Classes of Service
- Enrollment Conversation
- Configurable Conversation Menu with Speed Keys
- Multilingual Personal Greetings: Standard, Busy, Internal and Scheduled
- Message Options: Urgent, Private, Return Receipt Request
- Message Archive, Delete, Forward, Replay, Save As New, Review, Instantaneous Connect to Message Sender
- Message Cancellation
- Message Playback Options: Forward, Rewind, and Pause
- Message Delivery: To Telephone or Pager
- Scheduled Reminder Call
- Message Waiting Indicator: Instantaneous Lamp Lighting
- Message Distribution and Distribution Lists
- Bulletin Board Messages
- Public Question Box
- Multilingual Voice Boxes: Call Control Box, Greeting Box and Question Box, Language Box,
- Business and Non-business Hour Actions
- Single Digit Voice Menu
- Call Transfer Options: Holding and Screening
- Integration Wizard
- Analog In-band Integration
- Configurable DTMF Integration
- Serial Integration (MCI, SMDI etc.)
- Feature-Set Integration
- E1, T1 Integration
- Dialogic Perfect Call Analysis
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System Specifications
- 2 - 16 Ports
- > 100 Hours Storage
- 10000 Mail Users, 10000 Voice Boxes
- Minimum 486SX/25 MHz CPU
- Minimum 4 MB Memory
- MS-DOS 6.2 or Higher
- VGA/Monochrome Monitor
- Microsoft Compatible Mouse
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Quintet - Voice Processing
System
