We Help People Communicate Better

UniVoice specializes in providing various telephony products for different size of businesses, enterprises, hotels, or contact centers. We are committed to providing innovative, high quality, cost-effective solutions to the emerge market, and help people communicate better.

The followings are products and services we provide:

Voice Processing Systems are extensive set of voice applications in addition to your existing telephone systems. Automated Attendant answers your incoming calls automatically; Voice Mail provides your business not only with the basic voice messaging features, but also advanced communication tools such as message deliveries and notifications.  

Unified Messaging Solutions combine different media, such as voice mail, email, fax mail together, to provide you with a single point of access - by phone (mobile) - to all formats of messages, at anytime, at any place. With the world-wide-web, you can also access all types of messages from a web browser.

Computer Telephone Integrations (CTI) are solution and service we provide to contact centers, to combine voice and data together, allowing customer service rep (CSR) to access customer information more quickly, and control telephone calls from their computer desktops. 

UniVoice Products
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Quintet, UniVoice's first voice processing system, was introduced in  1997.
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Personal Agent Services (PAS) - Allows web access to calls and messages.
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Quintet Hospitality is UinVoice's VMS solution for hotels.
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Quintet Enterprise, unified messaging server was introduced in July, 2001
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UniVoice introduced CTI toolkits for Contact Centers at CT Expo, in July 2000.

UniVoice Technology Inc. 1997-2003, Copyrights, All rights reserved.

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