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UniVoice specializes in providing
various telephony products for different size of businesses,
enterprises, hotels, or contact centers. We are committed to providing
innovative, high quality, cost-effective solutions to the emerge
market, and help people communicate better.
The followings are products and
services we provide:
Voice Processing Systems
are extensive set of voice applications in addition to your existing
telephone systems. Automated Attendant answers your incoming calls
automatically; Voice Mail provides your business not only with the
basic voice messaging features, but also advanced communication tools
such as message deliveries and notifications.
Unified Messaging
Solutions combine different
media, such as voice mail, email, fax mail together, to provide you
with a single point of access - by phone (mobile) - to all formats of
messages, at anytime, at any place. With the world-wide-web, you can
also access all types of messages from a web browser.
Computer Telephone
Integrations (CTI) are solution
and service we provide to contact centers, to combine voice and data
together, allowing customer service rep (CSR) to access customer
information more quickly, and control telephone calls from their
computer desktops.
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